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Shopping Cart Policy

 
 
 

Shipping Policy

Charges

New Zealand-wide Flat Rate  $9.00 +GST

 

Delivery Time-frames

 North Island Overnight delivery
 South Island 2 working days

 

  • Orders received by 2pm will be shipped that day. Orders received after 2pm will be shipped the following day. 
  • Goods can be delivered to valid New Zealand addresses only. PO Box addresses are not able to be accepted. 
  • All goods are sent by tracked courier. Tracking details of your delivery will be sent at the time of dispatch. 
  • A signature is required for all deliveries. 

 

Note: Out of stock items will not be billed. 


Cancellation Policy

It is possible to cancel an order providing the goods are not already in transit by contacting Bright Light directly. 

If your order is already in transit the goods are subject to the terms in the Returns Policy


 
 

Returns Policy 

If a product is defective or damaged, we can offer to repair or exchange it for another one under our return to base warranty

A refund will be offered only where products that are defective, damaged, or faulty, and where such a condition is not repairable. In every case a refund will only be granted upon inspection of the product with the conclusion that any such defectiveness was a result of the manufacturing or delivery process. We aim to resolve each return within 5 working days from the time of receipt at our offices.

Have you changed your mind? 

Products can be returned within 30 days with the proof of purchase for a full refund, providing the goods are;

  • In an unused and re-sellable condition.

  • Returned to the Bright Light office in Auckland at the expense of the purchaser using a traceable courier service, or by personal delivery. 

  • Not damaged as a result of misuse.

Any “custom made product” is not able to be accepted for return. 

Read more about the Returns Policy here

 
 

Terms of Trade

Bright Light New Zealand 2004 Ltd T/A Bright Light New Zealand

 

Product Warranty

As a consumer of Bright Light products, Bright Light offers you all of the warranties extended to you under the Consumer Guarantees Act 1993. In particular, Bright Light warrants that all Bright Light products:

  • Are free from defects in materials and workmanship and conform to Bright Light’s applicable specifications for that product.

  • Are of acceptable quality for their type and use, are fit for the purpose for which they are designed, and comply with our description and specifications.

  • Comply with any sample of the same product we have given you.

  • Have facilities for repair and a supply of parts that are adequately available for a reasonable period after the supply of the products. 

Read more here, Bright Light’s Product Warranty


 
 

Bright Light LED Lighting Solutions

Bright Light is one of New Zealand’s leading lighting wholesalers. If you’re after an LED lighting solution for your project, we’ll help you implement an excellent lighting result. We stock a wide range of innovative LED lighting products, ranging from high-powered and architectural to ambient and residential, and our experienced technicians are on hand to assist you with any queries that you may have. As a pioneer and leader in the New Zealand LED lighting industry, we have built a solid reputation of innovation, high quality, and reliability.

Contact

info@brightlight.co.nz

0800 952 000

+64 9 525 5451

701H Great South Road Penrose, Auckland 1061

PO Box 74579 Greenlane, Auckland 1546




© Bright Light 2016